Do you run tours and activities? Or do you manage events and rental services? You are well aware of how the right online travel booking software can make your services more efficient.
TicketingHub offers an all-in-one booking solution flexible for every unique business need. Our goal? To help you save time and increase ticket sales.
So in this article, we'll explore the key features to look for in an online travel booking system. And we'll also discuss how to integrate a new software seamlessly into your operations.
From automating tasks to maintaining full control, see why TicketingHub is highly recommended in Capterra reviews. And see how it can transform your booking management too.
How TicketingHub Online Travel Booking System Saves You Time
At TicketingHub, we know efficiently managing bookings is paramount for travel businesses.
Our online booking system is designed to simplify your processes and save time. Here's how we can help you.
A Magic Link for Hassle-Free Booking Changes
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Every customer receives a magic link in their booking confirmation email. Guests can use this link to modify their bookings — whether it's converting a ticket to a voucher, rescheduling, or cancelling.
This feature has saved our tour operators hundreds of hours. They used to spend this time on customer calls and emails. Now, there is much less need for direct interaction! As a result, customers are more satisfied with their booking experience.
Email Validator to Ensure Accurate Bookings
Our booking widget uses an email validation tool to verify a customer's email address.
If an invalid email is entered, the customer is asked to correct it.
With this proactive approach, booking errors are prevented. As a result, you can save countless hours from recontacting customers.
Customer Review Management that Saves your Online Reputation
You can now easily manage your online reputation efficiently with our customer review funnel tool.
With it, only positive reviews appear on sites like Google Reviews or TripAdvisor. Negative feedback is sent directly to your TicketingHub inbox.
This process allows you to address concerns privately. And it builds better relationships with your customers while preserving your brand's reputation.
Automatically Request Tour Reviews After Every Tour
After each tour and activity, our message broadcast tool automates customer review requests. You can send these requests via SMS or email.
Our clients, such as City Tours Belfast, have saved time with this tool. And at the same time, they have improved their online reputation by regularly posting customer reviews.
TicketingHub's features simplify tour business management. So you can spend more time growing your business and giving your guests great experiences.
How TicketingHub Travel Booking Software Boosts Ticket Sales
As a booking software, TicketingHub stretches beyond booking management. It is also our aim to help you improve your marketing and customer service. So you can sell more tickets!
Here’s how we do it.
SEO-Optimized and Mobile-Ready Booking Widget
TicketingHub’s booking widget works on any travel booking website. You can customize its look and feel to match your brand.
The widget is also lightweight, so it's SEO- and mobile-friendly. It enables fast loading speeds that simplify guest checkout. Therefore, increasing conversions.
Your website can attract more direct bookings by improving SEO, making booking easier, and retaining brand identity. We help you do so with our ultra-sleek and flexible booking widget.
Sell to a Wider Audience with Multiple Sales Channels
To expand your reach and tap into a larger audience, TicketingHub can link you with various online travel agencies. We work with TripAdvisor, GetYourGuide, Booking.com, Groupon, Klook, and Airbnb Experiences.
See our full list of integrations here.
Starting out or expanding your audience, you can use these platforms to attract more people.
*Please note that integration fees apply.
Recover Lost Customers with Cart Abandonment Campaigns
Our online booking system features cart abandonment drip campaign. When a guest abandons your checkout page without completing a booking, our system will remind them to complete it.
This technique can help you recover potential sales and keep potential customers.
Build Your Brand Presence with Automated Review Funnels
Strengthening your online brand presence is crucial, and one way of doing that is by collecting reviews.
TicketingHub automates the process of requesting reviews post-tour. Through our message broadcast tool, review requests can be sent automatically via SMS or email.
This not only saves time but also helps to gather more online reviews. It can greatly improve your brand's reputation and attract new customers to your tours.
Try TicketingHub Today with a Free Demo
Transform your operation of tours, activities, rentals, events, and experiences with TicketingHub. Get on board with countless tour operators, that are getting more bookings and happier customers. Experience the benefits for yourself!
Sign up for a free demo of TicketingHub today and see how our bespoke solutions can meet your unique business needs and drive growth.
What Makes Online Booking System Important?
Over 80% of travelers worldwide prefer online travel products and services. This prompts tour companies to offer online booking services.
This is where a robust online booking engine comes into play.
Moreover, such solutions improve customer experience and streamline business management. So you can achieve maximum ROI and cut costs.
Using Online Booking Software Has Many Advantages
Here's how online booking software can help you.
- Save Time: Automation and integrations, like software as a service, reduce workload. This allows you to focus on your guests and grow your business.
- Reduce Hassles: Avoid double bookings, manage high volume reservations, and simplify cancellations. One platform for staff, inventory, and guests.
- Boost Bookings: Grow customer reviews and use analytics for targeted advertising. It can also simplify payments and broaden your reach through Online Travel Agencies (OTAs).
What to Look for in a Tour Booking Software
Look for features that simplify how to manage operations, boost sales, and improve customer experience. Here’s what to consider.
SEO-Friendly Booking Widget
Booking widgets should do more than process online bookings. But it should also be lightweight to reduce loading times. This helps with SEO.
A lightweight widget is also easy to integrate. Meaning, there will be minimal integration issues. It will keep your system running smoothly and avoid system failures.
Why it's helpful:
- With a booking widget, you can accept bookings at any time of the day. So, you can serve a global audience in different time zones.
- Pages that load fast mean higher conversion rates. This boosts your customers' website experience. And makes it easier for them to book.
Comprehensive Dashboard for Reporting and Sales
The dashboard should display more than just basic data. It should also allow real-time booking, payment processing, and customer interaction management.
Why it's helpful:
- Real-time data makes it easier to make rational decisions and fix operational problems quickly.
- Simplifies multiple sales channel management. This boosts operational efficiency and customer service.
Automated Customer Messaging
Automation goes beyond sending messages. It can also engage your customers! With it, you save time on admin tasks and interact better with customers.
Why it's helpful:
- Reduces human error chances in communication.
- Keeps your customers informed and engaged, leading to a better customer experience.
Flexible Payment Options
Customers love convenience. And options, too.
So it is worthwhile to offer different payment methods. Not to mention you will serve an audience from diverse locations. Flexible payment systems make the booking process easier for your customers.
Why it's helpful:
- Extends your customer base by offering payment options. Helps in increasing conversion rates.
- Enhances customer convenience, which leads to repeat business and higher customer satisfaction.
Resource Allocation Management
Resource management goes beyond scheduling. It also calls for effective asset and staff management. This covers how you assign guides and create tour packages.
Also, it is about managing available assets; say, when you run a rental business or run an escape room. With efficient resources, your guests receive a seamless service.
Why it's helpful:
- Prevents overbooking and resource conflicts, which supports smooth operations.
- Helps with staff and equipment scheduling, yielding lower costs and better customer service.
Enhanced Security Features
Security is vital not only for preventing breaches, but for building customer trust as well.
This is why TicketingHub uses SSL to secure online bookings too. This protects customers' personal data while doing online transactions and payments.
Why it's helpful:
- Protects sensitive customer information, preventing data breaches and fraud.
- Builds customer confidence in your booking process, potentially increasing user retention and loyalty.
8 Steps on How to Successfully Integrate Travel Booking Software
Integrating new travel booking software is a smart move that saves time and improves customer service. Here's a step-by-step guide to a smooth transition.
Step 1: Define Your Requirements
Identify Needs: Assess which functions your business needs. Consider factors like booking volume, service types, and mobile compatibility or multilingual support.
Key considerations:
- What features are essential to your operations?
- Do you need integration with other tools or systems?
Step 2: Choose the Right Software
Research Options: Compare different booking systems. Look for software that fits your business needs and is scalable.
Key considerations:
- Does the software support your booking volume?
- Check online reviews and ratings from similar businesses.
Step 3: Test the System
Trial Period: Use any trial periods offered to test the software. User-friendly and meets your expectations.
Key considerations:
- Ask actual users and gather their feedback.
- Test all the functionalities. Consider, for instance, payment processing and data reporting.
Step 4: Train Your Staff
Educate Your Team: Conduct training sessions to familiarize your staff with the new system. Make sure everyone knows how to use the features.
Key considerations:
- Use software training materials like manuals or video tutorials.
- Consider different ways of learning.
Step 5: Integrate with Your Ecosystem
System Integration: Seamlessly integrate the booking system with your existing software tools (e.g., CRM, payment gateways, email marketing).
Key considerations:
- Data transfer should be secure and compatible.
- Test the integration thoroughly before going live.
Step 6: Launch the System
Go Live: Start using the reservation system for actual bookings. Monitor the system closely for any issues during the initial days.
Key considerations:
- Have IT support readily available to handle technical difficulties.
- Announce the system upgrade to your customers and support any queries.
Step 7: Collect Feedback and Optimize
Gather User Insights: Collect feedback from customers and staff. Use this information to address any usability issues or gaps.
Key considerations:
- Implement changes based on feedback to improve the system.
- Continue monitoring the system’s performance and adjust as needed.
Step 8: Promote the New System
Market Your Upgrade: Promote the revamped online booking platform to your customers. Highlight the benefits like easier online booking, and enhanced features.
Key considerations:
- Use all available promotion channels, such as social media, email newsletters, and your website.
- Offer incentives to encourage customers to use the upgraded system.
Conclusion: You Can Save Time and Sell More with TicketingHub!
Wrapping up, using TicketingHub travel booking software means increasing ticket sales while streamlining operations.
Our flexible solution ensures that no matter your business type—tour and activity providers, events, or rentals—you have the tools to succeed.
As highlighted, our features simplify task automation and enhance control. We help you be more effective and productive!
Embrace the ease of integration and experience the benefits first-hand. Join the hundreds of travel industry operators worldwide who improve and expand their services with TicketingHub.
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Frequently Asked Questions
1. What makes TicketingHub different from other travel booking software?
TicketingHub is user-friendly and flexible. We strive to meet your business' unique needs. We help you:
- Easily manage bookings from multiple sales channels effortlessly from anywhere.
- Impress your guests with the magic link. Let them handle their bookings. And save yourself time from phone calls.
- Build your brand's reputation online with a customer review funnel. Automate feedback requests. And make sure only positive reviews show on your review sites.
With positive Capterra reviews, TicketingHub is recognized in travel industry for its ease of use and complete control over bookings.
2. How can TicketingHub help increase bookings for my travel business?
Our online travel booking system will equip you with the tools you need to market better and do more.
- 24/7 booking widget that's customizable and SEO-friendly. Stick to your brand. Boost your SEO and appear better in search results.
- Supercharge online reviews with our customer review funnel tool. Make sure only great reviews are shown on review sites. And settle bad experiences privately.
- Save lost bookings with abandoned cart drip campaign. Automatically send email and SMS reminders to customers who failed to complete bookings.
- Sell worldwide using our multiple languages and currencies feature.
- Sell more with OTAs. We can integrate you with TripAdvisor, Airbnb Experiences, GetYourGuide, and other travel agents.
Although our booking software is not primarily built for generating sales, but we have tools and features that can help you attract more customers. And our time-saving features help you do more and focus on what you love.
3. Is TicketingHub suitable for all types of travel companies?
Yes! TicketingHub is flexible enough to serve small comedy shows to major tour companies like Secret Food Tours and Immersive Gamebox.
We've designed this booking system to support a variety of business models. It doesn't matter whether you need a simple reservation system or a complex ticketing system. You can count on us for all your online booking platform needs.
Inspiring reads:
- How City Tours Belfast Moved from Checkfront to TicketingHub and Raised 400% More Sales
- How Kinston's Water Adventure Park grew 400% in a Year
- Why Egypt Sound and Light Shows Rave for TicketingHub's System
