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In this case study, we explore how Secret Food Tours, the world's largest food tour company, overcame significant challenges to streamline operations and boost sales. With TicketingHub's innovative booking software, they achieved seamless global expansion and remarkable efficiency.
Secret Food Tours is the largest food tour company globally, offering delightful culinary experiences in 60 cities around the world. Founded by Oliver Mernick-Levene, the company is renowned for its unique and immersive food tours that cater to food enthusiasts and travelers alike.
Before partnering with TicketingHub, Secret Food Tours faced several challenges:
“There weren't many res-tech companies we could see that would do that.”, and that’s until this food tour company met TicketingHub.
Secret Food Tours found TicketingHub's booking system for tours to be an all-in-one solution for their challenges:
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“Since we've been a customer, lots of things have changed. We've been with the system for more than 5 to 6 years, and every time we've needed to use it to scale up, to sell more tickets or to become more streamlined, it's been the perfect solution for us. We do. We have looked at other systems, but this is by far the most economical, and I would recommend it to anyone, whether they're small, multi-city, or global like we are. We think it is definitely the best res-tech out there!”- Oliver
Ready to transform your tour operations with the best booking software in the industry? Experience the ease of use, competitive pricing, and exceptional customer service that Secret Food Tours loves. Get a TicketingHub demo today! Join the many satisfied clients who have streamlined their operations and boosted their sales with TicketingHub.
Feedbacks from Capterra website
This ticketing system is very versatile and will let you do almost anything you can think of. They have exceptional customer support and seem to know their customers by name so if you have any trouble at all just give them a call and the'll sort it out.
First and foremost, the TicketingHub customer service team is superb - always available to help and the motto: no question is too dumb!
The value for money on this platform is outstanding, especially when you consider the flexibility of the platform and the neat integration within a website.
Online, in-person, and through trusted resellers all in one place through our online tour booking software.
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