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stars
4.9
from 30+ reviews on Capterra

Wall of love ❤️

Flexible, efficient system
Exceptional customer service exceeds expectations, with quick responses to queries even late at night. The system is evolving with a growing API for major OTAs, an upcoming POS ticketing system, and easy tracking of affiliate sales and commissions. The booking widget offers fast checkout without slowing down page load speed, flexible pricing based on booking volume, and effective management of sales from multiple channels, eliminating overbooking issues.
Great flexibility and support!
I run a free walking tours, and they help me getting booking online, through our website. The system is very flexible, and the team helped me with some customization so it fits exactly my need. Great help of the team. I'm super happy with them.
Outstanding customization
Everything about it rocks. From the developers who are always there to help you with any query, to the easy accessibility of the system and set up. More freedom to customize products and a ton of extra features coming in all the time!
Valuable data, transparent system
Access to past data has been invaluable, allowing us to verify journey cost-effectiveness with real-time passenger numbers, communicate easily with customers, and strengthen our relationships with third-party resellers through a transparent booking system. The system is straightforward, logical, and intelligent, effectively addressing multiple challenges for our tourism-based transport company.
Consistently excellent service
I've used TicketingHub since 2014 for events ranging from walking tours to large international conferences. Despite not using all its features, it consistently meets my needs. The team is responsive and offers valuable advice on improving its use. They continually make improvements and genuinely listen to customer feedback. I regularly recommend TicketingHub to others planning events and would do the same for you.
Relief, simplicity, integration
Switching to TicketingHub has been a huge relief after dealing with a cumbersome system. We can't recommend them highly enough. The system’s simplicity is a major advantage, designed with visitor attractions in mind from the start. Benefits include a no-nonsense approach, full site analytics for digital marketing, integration with Viator for live availability and broad exposure, and easy addition of resellers to extend our marketing reach.
Streamline ticketing
We abolished paper records, paper vouchers and fuel miles from having to deliver hard copy vouchers. We also passed on the savings from postage and printing costs. Team worked tirelessly to get the system implemented on our website.
Versatile, exceptional support
Absolutely fantastic! The ticketing system is versatile, allowing you to customize nearly everything you can imagine. With exceptional customer support that feels personal and responsive, any issues are swiftly resolved. Plus, there are no monthly feesjust a percentage of bookings. It's an outstanding solution all around.
Customer focus!
First and foremost, the TicketingHub customer service team is superb - always available to help and the motto: no question is too dumb! The software itself it great, very intuitive with a simple yet effective interface that allows us to sell our products, do some upselling, connect via API with our preferred suppliers and use several payment processors as well.
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