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Zip Now London Innovating online Bookings with TicketingHub

This case study explores how Zip Now London, a leading zipline activity business in London, transformed its booking experience and guest satisfaction by partnering with TicketingHub. Discover how the integration of TicketingHub's online booking system for zipline activities and dynamic pricing features helped them overcome obstacles and grow.

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About the client

Zip Now

see the london view when you zip with zip now
  • Location: London, Europe
  • Industry: Zipline Activity
  • Offering: Offers thrilling zipline experiences to adventurers and tourists in London, offering great views over the city. If you’re trying to cross an activity off your bucket list, Zip Now is a must-try.
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ZIP NOW LONDON

The Challenge

Before using TicketingHub, ZIP NOW LONDON faced several challenges:

  • Struggled to effectively sell zipline tickets.
  • Needed to attract more customers, especially during off-peak seasons.
  • Required a more streamlined booking process, including digital waivers, for a smoother customer experience.

ZIP NOW LONDON

The Solution

Setting up with TicketingHub was relatively easy, allowing ZIP NOW LONDON to quickly start benefiting from the new system. Here is the comprehensive solution delivered by our booking software solution for zipline activities.

software mockup of ticketinghub features
Dashboard features of TicketingHub: live availability calendar, staff access management, integrated reports and analytics. Manage all your bookings across multiple sales channels in one dashboard solution.
  • Online Booking Integration: Enabled customers to easily purchase tickets directly from the ZIP NOW LONDON website. This simplified the ticket purchasing process and increased online sales.
  • Dynamic Pricing Implementation: Allowed ZIP NOW LONDON to adjust ticket prices based on the season. This way, the company ensured consistent sales even during off-peak times.
  • Digital Waivers: Introduced a seamless booking experience by allowing customers to sign waivers digitally. As a result, less paperwork is needed on-site, and customer satisfaction improves.

Results

zip now using ticketinghubs online booking widget
On Zip Now's booking site, the TicketingHub widget is positioned on the left side.

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  • Streamlined Online Ticket Sales: Now able to sell and manage tickets online efficiently.
  • Unified Booking System: Managed payments and ticket pricing changes within a single system.
  • Increased Customer Engagement: Customers responded positively to seasonal discounts, such as the popular 50% off sales.
  • Enhanced Customer Service: Staff could focus more on providing excellent customer service rather than handling manual bookings on-site.

Experience the Transformation: Try TicketingHub Demo Today!

Ready to transform your ticket sales and enhance customer experience like ZIP NOW LONDON? Here’s why you should try TicketingHub:

  • User-Friendly Online Booking System: Simplifies the online booking process, making it easier for your customers to buy tickets directly from your website, boosting your online sales.
  • Dynamic Pricing Optimization: You can adjust ticket prices according to season and demand, ensuring steady sales and maximizing revenue even during off-peak times.
  • Seamless Digital Waivers: Enhances the booking experience by allowing customers to sign waivers digitally, reducing on-site paperwork and improving operational efficiency.
  • Integrated System Management: Manages all aspects of ticket sales, payments, and pricing changes within a single, unified system, streamlining your operations.
  • Enhanced Customer Service: Frees up your staff to focus on providing exceptional customer service, rather than handling manual bookings on-site.

Try a TicketingHub demo for free today and discover how our innovative solutions can help your business thrive and grow, just like ZIP NOW LONDON. Get ready to enhance your operations and impress your customers!

Availability Calendar
Customer Relations
Message Broadcast
Multi-Currency
Performance Notifications
Team Management
Data Export
Detailed Reporting
Central Inbox

Operators trust and Love TicketingHub

Feedbacks from Capterra website

Best ticketing system that exists on planet earth.

Everything about it rocks. From the developers who are always there to help you with any query, to the easy accessibility of the system and set up.
Andreas D
June 24, 2022

Great, flexible with great support from the team!

The system is very flexible, and the team helped me with some customization so it fits exactly my need. Great help of the team. I'm super happy with them.
Daniel B
October 1, 2019

One of the best system for my companies needs.

Overall its been been an invaluable tool and system for my business, helping us both grow and expand. We have used Ticketinghub for a number of years because their system fits perfectly with our needs for selling tickets globally.
Oliver M
June 20, 2019

pricing

Online, in-person, and through trusted resellers all in one place through our online tour booking software.

Any Business
3%*

of online credit
card only

*  £2M+ in annual revenue contact us
for Enterprise discount pricing

  • No set up or monthly fee

    No tricks or hidden fees

  • Absorb or Pass on our fees

    No tricks or hidden fees

  • No long term Contracts

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  • Free Point of Sale Bookings

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  • Free OTA bookings

    No tricks or hidden fees

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